1. Who we are
2. Information used by the app
- Account and profile: the phone number or email you choose for sign-up, an account identifier, verification status, username, optional display name and profile picture. Authentication credentials are handled through our authentication service.
- Social and planning activity: friendships, requests, group memberships, plans, events, trips, destinations, dates, RSVPs, polls, comments, shared content and the settings or changes you make.
- Optional permissions: information from contacts, selected photos, calendar sources or health connections only when you choose a feature that needs it and grant the relevant access. Availability depends on the app version.
- Service and safety records: sign-in attempts, delivery results, account and device identifiers, push-notification tokens where enabled, security events, error records, reports and requests you send us. Providers also process network information such as IP addresses and request times.
3. Why we use information
4. Contacts and invitations
6. Optional calendar, photos and health features
7. Service providers and limited disclosures
8. Authentication SMS and your choices
SMS consent is specific to MyGroupy authentication. It does not authorize promotions, invitations, another app's messages or recurring marketing. We do not sell, rent or transfer mobile numbers or SMS consent for another party's marketing. All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.
Reply STOP to stop this sender's SMS. Reply HELP for help or email DominicMurray24@outlook.com. An opt-out can prevent subsequent authentication texts. Use email sign-up, your existing password, or contact support where available; we do not promise that an email address can automatically recover a phone-only account. If an approved sender is shared between apps, STOP at that sender can also block the other app's messages. Each app still needs its own consent. The SMS Terms provide further details.
9. Website visits and local storage
10. Retention and account deletion
Provider logs, backups, exported copies and content held by other people may follow separate retention rules. We do not promise immediate or universal erasure or a single deletion deadline for every provider record. If a deletion or cleanup fails, it must be completed or retried rather than treated as successful. Contact us about a specific record or retention request.
11. Your controls and privacy requests
12. Minimum age
13. Security and international processing
14. Changes and contact
15. MyHelp authentication SMS addendum
When this optional feature is enabled and you request a verification code, MyHelp, its authentication provider, Twilio and telecommunications providers process your number, verification request and status, message and delivery information needed for authentication and fraud prevention. MyHelp must record the consent process and honor opt-outs before enabling it. No consent is inferred merely from creating an account or entering a number elsewhere.
The purpose is requested account verification, not marketing, invitations or workplace alerts. Normally one message is sent per requested code, including an explicit resend. Message and data rates may apply. Email sign-in remains available without opting into SMS. A MyHelp opt-in does not opt you into MyGroupy or any other program.
We do not sell, rent or share mobile information or consent for third-party or affiliate marketing. The SMS originator consent restrictions in section8 also apply to MyHelp. Providers process necessary delivery and security information to perform the service; provider records may follow separate retention rules. Consent and opt-out records are used for delivery, security, honoring choices and applicable obligations. No universal erasure deadline for all provider records is promised.
Reply STOP to stop SMS from the sender; reply HELP or contact DominicMurray24@outlook.com for help. A STOP at a shared sender can block texts from either app; it does not authorize either app to reuse another app's consent. No shared-number approval or live MyHelp SMS service is claimed. See the MyHelp SMS Terms and proposed pre-release consent flow.